A BIG Thank You to Mark and his team. It was refreshing dealing with a pool company that cared about their customers and answered all e-mails in a timely manner. I would suggest these guys to anyone looking for a new pool cover. Thanks again for a great product and excellent customer service.
Jamie Meiklejohn - London
Happy Thanksgiving Mark and Family.
We want to thank you for your time and care, our safety cover is amazing.
Precise alignment only a pro that cares would do.
Mar and Ray
A big thanks to Kirk and Mark for installing our safety cover - it looks great and is a significant improvement on the big black pit of previous years! Very much looking forward to opening in spring and having much less work to do compared to the old tarp.
Communication with Kirk was great throughout: from enquiry, to multiple questions from myself, to coming out to measure, to ordering and installation.
A pleasure to do business with two great guys and would be more than happy to recommend them to anyone.
Great thanks for Mark and Kirk who installed my safety cover yesterday. It was well done and everything went smoothly. The grey color solid heavy duty cover looks beautiful. It only took a few weeks before I placed order and the communication with Mark was pleasant and informative. I would recommend his service to my friends. Thanks Mark and Kirk!
Kirk and Mark were great to deal with. Responded to email and
phone calls quickly. Always patient dealing with my many questions.
Installation was quick and clean. Excellent product that complements our
backyard oasis! Bonus was closing our pool and walking me through the
process. Professional and polite, both were a pleasure to deal with. Thanks!
Kirk and Mark were very professional to deal with. Communication was prompt and they answered any questions we had about our purchase of a safety cover. They did not miss appointments for measuring or installation. They are very knowledgeable about the product they sell and installation of same. We are very pleased thus far with our decision to go with the Safety Cover Guys. Just wish we had done it sooner. Thanks guys.
Lloyd & Judy
We would like to thank Kirk for being both helpful and informative - allowing us to order, and install our safety cover hassle free. We are extremely pleased with both the service and the product!!
Mark and the team did a great job. I feel much better with a safety cover with two dogs and two young children. Mark was speedy in communication and their workmanship was second-to-none. Thanks for everything.
Its always a good experience when a purchase goes beyond your expectations. Thanks for a great product and service.
We had a really tough time finding someone who would call us back to purchase a saftey cover for our pool. Kirk and Mark followed up with us immediately. Mark thoroughly went through all the options available and helped us pick the best cover. Mark always made arrangements to meet and inform us of when he was coming over. Once we receive the cover they did a thorough explanation on how to remove and install the cover each year. Great, nice quality work and both gentleman were very pleasant to deal with. Thanks a lot. I know it will be a lot easier for us now!
They did a great job!
If you are looking for a safety pool cover, no need to look any further.
The Safety Cover Guys (Kirk and Mark) offer the best quality, service and know-how at a reasonable price.
I checked several other places I found out mostly:
• slow or no response to requests for information
• offering a single lower quality brand (nothing with 20y warranty)
• uncertainty of how to deal with limited deck spaces
• lack of knowledge of alternative mounting hardware such as RDM's
• using subcontractors
• higher prices
No such problems with The Safety Cover Guys!
I also talked to the references they provided and all were very positive.
Kirk and Mark have the best tools for the job and know how to use them.
The 20 years warranty is also something I did not find anywhere else.
Thank you guys.
I just want to thank Mark and Kirk for a great job. It was a pleasure dealing with them from measuring to installation. The cover looks fantastic.
Mark and Kirk installed the new cover last week and it looks great on our 23x52 pool. Best investment you can make for your pool, call them and get yours, you won’t regret it.
Just had Mark and Kirk out to install my new ProTex safety cover. Great experience from first talking to Mark to final install. These guys know what they're doing, offer a great product and are very competitive with pricing. Install went seamless and the custom cover looks fantastic. No more ugly tarp and water bags!!!
We were very pleased with the ordering and installation process.
I did my research when we decided to go with a safety cover and finally selected "Safety Cover Guys".
I am extremely pleased with our decision as we got an excellent and friendly yet professional service at a reasonable price.
The cover fit perfectly and the installation was done on time.
I would recommend The Safety Cover Guys to anyone looking for a safety cover.
The installers were proffessional and courteous, left no mess behind, very concerned about droping a hint of cement in my pool when drilling the anchor holes.
The guys were quick and efficient, installed on time and seamless process for ordering, happy with the cover for our new pool
When I look out the window all I can say is "why didn't we do this ten years ago?". The backyard has tranformed from something I hated to look at to something I enjoy. No worries about the dog or kids slipping in. We're really happy with the service and the quality of product provided by The Safety Cover Guys. Great price, great service and great guys to meet.
To the Safety Cover Guys, I am super impressed not only with the extremely cost effective price you gave us for the safety pool cover.More imporantly the quality is amazing and the customer service is the icing on the cake. Thanks again and I will definitley recommend your company.
Thank You Safety Cover Guys! I used to dread closing my pool and looking at the ugly winter cover with bags. Now I love looking at my backyard now that my pool has your cover on it! They are quick to respond to inquiries, quote, measure and install and they show up on time. They are extremely professional, courteous and have very competitive pricing. I would highly recommend their services to anyone looking for a cover. Thanks again guys!!
Guys, thanks for the excellent service you provided from start to finish. The cover looks great! I look forward to an easy opening in the spring... I would certainly recommend Kirk and his team to anyone looking to invest a nomimal price for a safety cover.
I found the people at "The Safety Cover Guys" very educated and dedicated. The cover was received on time and the fit was perfect.
Thanks for the professional and quick service regarding my recent pool cover purchase. The cover arrived quickly, all parts and instructions included. I installed it myself with a friend's help in about 3 hours, the instructions were great.
"We are extremely happy with our pool cover! - Mike was able to install it easily and it was much nicer to look at over the winter compared to our old standard cover. There has been some construction going on in the area and our neighbour's pool cover has an inch of mud on top of it (old standard style) - our's is nice and clean and ready to be removed (we didn't have to do a thing!). Also, the water level is high and fairly clear, so we don't have to spend $$$ filling it up."
"We are very happy with the purchase. From the inital request for a quote to the measurement and the actual installation the crew was courteous and professional. They came onsite when they said they would, and they completed the work promptly.
We love the cover. Its clean, low maintenance, and looks great. And it gives us peace of mind in the winter when the kids or dog are running around in the yard.
We would certainly recommend the Safety Cover Guys to anyone looking to purchase and/or install a safety cover."
Mark and Anastasia Taylor
I would like to extend my big thank you to you and your team for your dedicated work on installation of a safety cover in our pool . Once again , thanks for the job well done and the flexibility as well as commitment for the work done in such a timely manner."
"It was a super winter. We love the cover. It is so much nicer to look at all winter and the added safety is a real bonus. I popped off a corner of the cover on the weekend and the water is crystal clear and the pool is full. When we go to open in it in the next few weeks, all we will need to do is remove the cover and turn on the pump. This is going to be way easier than pumping off stagnant water and a layer of slimy leaves."
Thanks for your help with this last fall
Good Afternoon Safety Cover Guys,
Firstly, may I congratulate you on a “job well done!”
Your “Guys”, were informative when they came out to measure our pool and were able to answer all the questions we had. Their knowledge ensured us the peace of mind we were looking for in regards to the right safety cover for us. We were convinced we had chosen the right company for the job. We were right, Your “Guys” were fantastic... the level of customer service, the competitive pricing and the quality of the cover itself.
We get lots of friends and family asking us about our Safety Cover and we always are thrilled to be able to pass along your company name.
“The Safety Cover Guys”
"I was very pleased with the service provided by the Safety Covers Guys. The guys were helpful and professional. The cover looked great. I would highly recommend their service."
“We wish to thank you for the great service you provided to us last fall, not only was the price fair and reasonable, we found you to be professional and courteous. You showed up when you said you would or would let us know that you were running a bit behind schedule. We appreciated that you respected our time in this manner. Delivery and installation were completed on schedule, the product was of excellent quality and the work was done to our satisfaction. Again, our thanks and we will definitely recommend you to our friends. Feel free to use the pictures of our beautifully covered pool!"
Fatima and John
“We were quite happy with the service that you provided last fall (sorry you had to work through the nasty weather). The cover looks really good and has stood up well over the winter.it is nice to know that if we have any problems that you are just a mouse click away.”
Gary and Sheila McDonald
“Hi Kirk, we were happy with the installation, the cover performed well over the winter and it looks great. We shall soon see how easy it is to take off and store the cover but I’m thinking it’s going to be a lot easier than the old system, with the dirty cover and those plastic water bags…….what a pain that was! I’ll let you know if we have any problems at all.”
I have no concerns at all and am very pleased with the cover. It looks great. I have attached some pics I just took to show how good the cover looks after albeit a mild winter.
Again thanks for a job well done. “
“Just wanted to send you a quick note to let you know we love our new Saftey Pool Cover.
We couldn't believe that from the time we contacted you, you measured our pool and installed the cover it only took two weeks, when everyone else we contacted said it would take at least 4-6 weeks and cost us 30% more!
The cover looks fantastic!!!!! The quality, your service and the price, has made it very easy to recommend you to all of our friends and neighbours. “
Doug & Gwenda Eagles
Kirk and his team did an excellent job. They were very professional and were quick, thorough and a pleasure to deal with. I would recommend them to anyone.
Chris Hollingsworth - St. Thomas, ON